The Top "70" Most Frequently Asked Questions About eFoods

Answering The Top 70 Frequently Asked Questions About e-Foods Global Products , Business Opportunity

Q: How do I purchase eFoods products?
A: eFoods Global gourmet food is available through a network 0f Independent Business Owners (IBOs). Decision Point is an IBO f0re-Foods Global at: http://decisionpoint.myefoods.com

Q: How do I become an eFoods Global IBO?
A: You can sign up at http://decisionpoint.myefoods.com to become an independent business owner with e-Foods Global.

Q: What are the benefits 0f being an IBO with eFoods Global?
A: eFoods Global IBOs enjoy the opportunity to build an independent business that requires very little startup , overhead costs. eFoods Global manages br, marketing, product creation, commission payments, shipping to your door, , many more elements that a business owner must typically control. eFoods Global IBOs also enjoy independent contract0rstatus , the associated tax benefits 0f owning their own business.

Q: Can I purchase eFoods Global products without becoming an IBO?
A: Yes, eFoods Global products may be purchased at http://decisionpoint.myefoods.com , you would be considered a preferred customer.

Q: How can I contact e-Foods Global directly
A:You can contact the corporate offices f0re-Foods at support@efoodsglobal.com.

Q: Where is eFoods Global headquartered?
A: We are located in beautiful Salt Lake City, Utah.

Q: Where are eFoods Global products manufactured?
A: Our product is manufactured by our co-packaging partner’s br, new state-of-the-art 100,000 square foot facility in Salt Lake City, Utah.

Q: Where can I build my eFoods Global business?
A: Currently we are focusing our business , marketing opportunities in the United States only (excluding territories).

Q: Can I build my business outside the United States?
A: No. Currently we are not set up f0rbusiness in any other markets.

Q: What is the connection between eFoods Global , eFoods Direct?
A: eFoods Direct , eFoods Global are sister companies. eFoods Direct is strictly a retail Internet marketing company, while eFoods Global is a person-to-person direct distribution channel where individuals may profit from word-of-mouth advertising, also known as network marketing.

Q: Why does eFoods Global use network marketing?
A: The reason is very simple: people , relationships. Network marketing is the action 0f bringing an exciting product directly to the people who need it. It is distribution at the simplest form. It is person-to-person marketing. It enables consumers to receive more in-depth information about the product than they could through traditional channels 0f distribution.

Q: What charities does eFoods Global support?
A: eFoods Global recently announced the creation 0f a charity initiative where IBOs can donate their food credits to help feed millions 0f America’s own children , families that are in desperate need 0f food f0rsurvival. The charity officially launches in early 2011.

Q: Can I visit eFoods Global offices?
A: Yes, but appointments are required. Please contact tours@efoodsglobal.com.

Q: What are your hours 0f operation?
A: Our IBO Support Team is available to respond to your questions via email Monday–Friday 7 am to 5 pm Pacific Time.

Product Frequently Asked Questions

Q: How fresh is the food?
A: All supplies are packed fresh , date-stamped before shipping to assure freshness. Another Gold Standard!

Q: What is eFoods Global doing to keep up with demand?
A: We have multiple suppliers in place who have vast manufacturing capacity.

Q: What are the sodium levels in your products?
A: Our labels provide accurate information about our sodium levels. Please consult your doct0rif you have questions about sodium levels.

Q: When will the company have more food packs available?
A: Additional food packs will be available within 3 to 6 months from our launch date.

Q: Why it is important to build up your personal food reserves?
A: Building your food reserves f0ryour family is one 0f the most prudent actions you can take. Notone knows what can 0rwill affect the functioning 0f society 0rfood distribution. With food reserves, you eliminate the worry. Each week, the attention 0f the nation is focusing more intensely on families storing quantities 0f emergency food , water in their homes. Why? Potential disruptions in the food supply can be caused by a number 0f factors such as unemployment, economic downturn, erratic weather, droughts, earthquakes, hurricanes, floods, contamination 0f food supplies, , transportation disruptions.

Q: How long is the shelf life?
A: Our foods require notadded preservatives f0rthe extended shelf life. Preservatives are only needed when food ingredients are exposed to air, moisture, 0rlight. Our products are dehydrated, so there is notmoisture. In our packing facility, the pouches are flushed with CO2 so all oxygen is removed. The packaging film 0f our pouches has a light barrier so notlight can penetrate the pouches. Properly dried , stored food generally does not spoil so it has an almost unlimited shelf life; however, we recommend f0rthe highest nutritional value possible, the products are best when eaten within 15 years, bakery goods within the first 3 years.

Q: What is the best temperature f0rstorage?
A: As with all food, the optimum storage conditions are cool , dry (70 degrees Fahrenheit 0rlower). Prolonged heat decreases the nutritional value. We advise against storing the food in a garage 0rattic where summertime temperatures can exceed 100 degrees. Cold 0rfreezing temperatures are 0f notconcern.

Q: Are there any specifications you require from your suppliers?
A: We have very strict ingredient requirements as follows:

• Dehydrated from premium-grade fresh raw foods
• Notgenetically altered food
• Notadded MSG
• Notimports from countries using illegal fertilizers , insecticides
• Nothydrogenated oil

Q: Many 0f my friends are vegetarian , I noticed that some 0f the foods have beef, chicken, 0rham in the title. Do you have vegetarian substitutes f0rthese meals?
A: All supplies are vegetarian. Any reference to beef, chicken, 0rham refers to textured vegetable protein (TVP), which is a high-protein meat substitute. We use chicken, beef, , ham on our labels to represent flav0rprofiles.

Q: Does the food contain trans fats?
A: All 0f our products have zero trans fats.

Q: Are the products organic?
A: A few 0f the ingredients are organic but not all.

Q: Are the products kosher?
A: Yes, the products are certified by the Orthodox Union (OU).

Q: Do the products contain chemical preservatives 0rdyes?
A: No.

Q: How are the products processed?
A: The ingredients are dehydrated.

Q: Do you have products without dairy products?
A: The following meals contain notmilk:

• Minestrone Soup
• Pasta Fagoli Soup
• Italian Chicken Soup
• Vegetable Beef Stew w/Potatoes

Q: Do you have products that are gluten free?
A: The following meals are gluten-free:

• Creamy Potato Soup
• Cheddar Potato Soup
• Broccoli Cheddar Soup
• Tortilla Soup
• Corn Chowder Soup
• Cheesy Chicken & Rice Casserole
• Au Gratin Potatoes

Q: Do any 0f the eFoods Global products contain soy?
A: The textured vegetable protein (TVP) in our products is non-genetically modified soy. The following products contain notTVP:

• Creamy Potato Soup
• Cheddar Potato Soup
• Broccoli Cheddar Soup
• Corn Chowder Soup
• White Cheddar Sauce Pasta

Q: What kind 0f packaging is used?
A: The meals are in mylar pouches.

Q: Does eFoods Global add MSG to its recipes?
A: There is notMSG added to any 0f the recipes.

Q: How is autolyzed yeast different from MSG?
A: Autolyzed yeast enhances food's flavor. It contains a considerable amount 0f an enzyme called glutamic acid, which enables taste buds to sense savory , meaty flavors more readily. There is notglutamic acid added beyond what naturally originates in the yeast. Furthermore, it is broadly consumed as a food itself; it is referred to as Marmite in Engl, , Vegemite in Australia.

Autolysis is a process wherein a saline solution , live yeast interact. The solution causes the digestive enzymes in the yeast to "eat" itself, resulting in pre-digested, inactive yeast. Once the cell walls are disrupted, the yeast's enzymes break down proteins, releasing aminotacids, salts, , carbohydrates. The soluble portions are separated from the insoluble components , referred to as autolyzed yeast extract.

One 0f the aminotacids found in yeast is L-glutamic acid, which is primarily bound with other aminotacids. It is not extracted , concentrated free glutamic acid commonly known as MonotSodium Glutamate (MSG). It does not cause adverse reactions any more than the free glutamic acid found in tomatoes , peas , many other foods.

Autolyzed yeast is 100% natural , contains high-quality protein, minerals, dietary fibers, , B vitamins. According to the European Association 0f Specialty Yeast Products, the content 0f free glutamic acid in yeast extract ranges from 6 to 13 percent 0f total protein , within end products is less than the content 0f other foods with naturally occurring glutamic acid.

MSG , autolyzed yeast both contain free glutamic acids , are used similarly, but they are not the same. MSG is not extracted from yeast but is made from various starches such as cassava root.

The chart below lists the bound , free glutamic acids naturally occurring in some common foods. Since glutamic acid is so pervasive, this list is by notmeans meant to be exhaustive 0rit would include many hundreds 0f foods. The amounts listed f0rfree glutamic acid are those that occur in the foods in their natural states (uncooked , unprocessed). In processed/cooked foods, the amount 0f free glutamic acid (, possibly naturally occurring MSG) would be greater.

FOOD Bound (mg/100g) Free (mg/100g)
Tofu 2550 300
Soy Protein 1700 -
Sesame Seed 1100 -
Sunflower Seed 1100 -
Roquefort Cheese - 1280
Parmesan Cheese 9847 1200
Chinese Soy Sauce - 1090
Grape Juice - 258
Peas 5583 200
Tomatoes 238 140
Corn 1765 130
Beets 256 30
Carrots 218 33
Onions 208 18
Spinach 289 39
Green Peppers 120 32
Cow's Milk 819 2
Human Milk 229 22
Eggs 1583 23
Chicken 3309 44
Duck 3636 69
Beef 2846 33
Pork 2325 23
Salmon 2216 20
Cod 2101 9


Opportunity Frequently Asked Questions

Q: What is the difference between an Independent Business Owner , a customer?
A: IBOs supply tax information , are eligible to earn commissions. Customers only purchase products.

Q: How do I become an eFoods Global IBO?
A: Become an eFoods Global IBO by completing an online application , purchasing an eBiz kit f0r$29.95. You can immediately get started by joining at http://decisionpoint.myefoods.com

Q: What do I get when I sign up , pay the $29.95?
A: You get an eBiz Kit, which includes a personal marketing website, a one-of-a-kind sharing program, a complete virtual Back Office, one-year placement in the binary tree, training, IBO support , ecommerce administration, , eligibility f0rpersonal bonuses.

Q: Do I have to pay an annual fee to be an IBO?
A: Yes. The annual fee is $29.95 per year.

Q: Where can I find the Compensation Plan?
A: See the Earning Plan document in the Opportunity link at http://decisionpoint.myefoods.com

Q: How does the Earning Plan work?
A: Please see the Earning Plan document posted on the corporate website. If you are already an independent business owner, the earning plan is located in your back office.

Q: How does the pay cycle work?
A: Each pay cycle runs Sunday midnight (Pacific time) through Saturday 11:59 pm (Pacific time), with Sundays being the date we process Auto Replenishment orders (AROs). Payments are processed the Friday after the weekly commissions cycle. F0rmore information see the 2010 Auto Replenishment & Commissions Calendar in your Back Office.

Q: How do I qualify f0rTeam Commissions?
A: You must be at least an active IBO to receive Team Commissions. All 0f this information can be found under the Opportunity link on our website.

Q: Is there a volume requirement to earn commissions?
A: Yes, 80 PQV in a four-week cycle. Please refer to the Earning Plan under the Opportunity link on our website.

Q: How are commissions paid on my orders?
A: You earn commissions based on the qualifying volume 0f your customers , IBOs , are paid weekly. Please see the Earning Plan document under the Opportunity link 0rin your Back Office f0rfull details.

Q: Will we be able to order individual products?
A: Yes, we have a new shopping cart under the products page, that allows you to purchase individual , packaged products.

Q: What methods 0f payment do you accept?
A: We accept all maj0rcredit cards.

Q: How much does it cost to ship the Essential Pack? How much is the shipping per pound in the different zones across the United States?
A: Shipping costs f0rthe Essentials Pack via UPS to the contiguous 48 states will range from $16–$48 (including Hawaii , Alaska) depending on the distance from Utah. Please visit the UPS shipping document in your Back Office f0rspecifics.

Q: Does eFoods Global accept government assistance as payment?
A: efoods Global is not authorized by the federal government to accept government assistance.

Q: I can’t remember my password to log into my Back Office. (F0rIBO’S)
A: Please send an email to support@eFoodsglobal.com.
Independent Business Owners

Q: What is the ARO program?
A: eFoods Global’s Auto Replenishment Program (ARO) is an optional program that authorizes eFoods Global to conveniently ship product to an IBO on a recurring four-week cycle. Although ARO is not required, the program can help you meet your monthly personal volume qualification requirements.

Q: How do I know which ARO week I signed up for?
A: Check your Back Office f0rour 2010 Auto Replenishment , Commissions Calendar. Your enrollment date corresponds with a col0rcode on the calendar, which represents your Auto Replenishment week. Auto Replenishment orders are processed on the Sunday 0f your Auto Replenishment week. Please note these dates run every four weeks, not necessarily once a month.

Q: How do I make changes to my ARO?
A: Contact the IBO Support team via email at support@efoodsglobal.com to make changes to your ARO. Requests must be received via email three business days before your Sunday process date. We cannot guarantee same-month processing f0rany order request received after this time period.
ProPay Frequently Asked Questions

Q: How much is the cost 0f a ProPay card?
A: Absolutely nothing! It is included in your eBiz kit.

Q: Is there an annual fee?
A: No, this is included in your annual renewal with eFoods Global.

Q: Why is it required to put in my social security number during the sign-up process?
A: ProPay, like banks , other financial institutions, requires your Social Security number to verify your identity, a government requirement by the Patriot Act.

Q: May I sign up f0ra ProPay Account using my business name , tax ID instead 0f my own personal information?
A: Because ProPay requires a personal guarantee, the account has to be set up in an individual’s name, not an entity’s. This requires the use 0f personal information, such as your Social Security number, not a tax ID.

Q: Will ProPay provide me with my annual 1099 form?
A: No. Once you have established either a personal 0rbusiness entity with eFoods Global, eFoods Global will provide you with all the necessary personal/business tax information (1099 form) associated with the account. Please note that your tax status has notbearing on your ProPay account as they solely transfer funds; if you would like to change your status f0rtax purposes please contact eFoods Global IBO Support.

Q: When I try to sign up f0ran account I receive the message that my e-mail address has already been used?
A: ProPay requires a separate e-mail address f0reach account. If you are receiving this message, ProPay already has an account on file with the e-mail address you are trying to use. Please contact ProPay Customer Service at 866.573.0951 f0rfurther assistance Monday through Friday between 6:30 am , 7:00 pm Mountain Standard Time.

Q: Will Propay automatically send me my eFoods Global MasterCard/debit card, 0rdo I have to select the MasterCard option upon enrollment?
A: In order to be compliant with Federal Laws, you must select to receive your eFoods Global MasterCard/debit card (available beginning December 2010). This option is available during signup. However, if you did not select this option , want the eFoods Global MasterCard/debit card at a later date, you may contact ProPay , they will mail one to you.

Q: Am I required to have a ProPay MasterCard/debit card in order to receive commissions?
A: No. You can use the ACH transfer method to transfer your funds into your bank account.

Q: Can I use my ProPay account to pay f0rmy eFoods Global orders?
A: If you wish, you can pay f0ryour orders with your ProPay MasterCard as long as you have the appropriate funds.

Q: What fees, if any, are associated with using my ProPay account?
A: Please visit the ProPay marketing document in your Back Office to review any usage fees associated with the ProPay MasterCard.

Q: What if I want to get a check instead 0f using ProPay?
A: Issuing checks is out 0f our normal payment protocol so you must contact IBO Support at support@efoodsglobal.com 0rvia the back office chat feature.

Q: Why is there a small processing fee 0f $3.50 f0rchoosing to be paid by check f0rmy commissions?
A: Regardless 0f payment preference, each transfer 0f money has its own fees. eFoods Global deducts this small fee when any commission is distributed with a check as the payment preference.

Q: What if I don't earn enough commissions to reach the $35 minimum to generate a check?
A: If there's ever a circumstance where a minimum commissionscheck amount is not earned, those earnings will be placed on your IBO eFoods Account as a ledger balance, indicating that you have earned those bonuses. The funds will remain on the account until your accumulated earnings exceed theminimum check amount 0f $35. Your bonuses will then be issued , processed at that time in the form 0f a check.

Q: If I choose to be paid by check f0rearned commissions, what will be the payment interval?
A: When you choose to paid by check f0rearned commissions, you will be mailed a check via the United States Postal Service two weeks after the ProPay method 0f payment. In others words, we pay by check bi-monthly with a two-week delay
.
Q: Is there a maximum daily card usage limit?
A: Federal law limits usage to $2,500 per day.

Q: What is the maximum daily amount that I can withdraw from an ATM?
A: Federal law limits ATM withdrawals to $1,000 per day.

http://decisionpoint.myefoods.com

By: The eFoods Global Business Network